I read this FAQ and forums but still cannot connect to my SharePoint

In this case we need to diagnose the issue by looking through your log. Please follow these steps:

1) Select menu item Edit / Debug Mode, then try to connect to SharePoint.

2) After failed attempt, ZIP and send us folder the following folder: "c:\Documents and Settings\%user%\Metavis\.metadata" or "c:\Users\%user%\Metavis\.metadata" if it is Vista or Windows 7.

3) Send the zip file to support@metavistech.com or if it too large please use the following drop box: http://dropbox.yousendit.com/MetaVisSupport121114118