I read this FAQ and forums but still cannot connect to my SharePoint

In this case we need to diagnose the issue by looking through your log. Please follow these steps:

1) Go to Help ribbon and turn on Debug Mode
2) Try to connect to SharePoint..
3) Return to the Help ribbon and turn off Debug Mode
4) Press on Log Manager Button and then select a location to store log files.  Then press the Save Environment button. 
5) Please send the zip file created in step 4 back to us at support@metavistech.com or if it too large please use the following drop box: http://dropbox.yousendit.com/MetaVisSupport121114118