What can I do if the application does not get updates upon startup?

There are several reasons why the application does not offer to update itself upon startup:

1. If you run Windows 7 computer you need to start up MetaVis as administrator so it will get the updates. To do this, right click on MetaVis icon on the desktop and select Run As Administrator. Running as administrator will let MetaVis to access its installation folder in Program Files directory.

2. If you have proxy to connect to Internet you need to set up proxy to MetaVis so it will use it to get updates. To do it, open MetaVis Activation / Registration screen using Help / Registration menu item or Help / Activation ribbon button to open registration screen. Use Proxy button on this screen to specify proxy server information. Restart MetaVis to initiate software update. You may run it as administrator (see item (1)) in case you are on Windows 7 computer

3. You can uninstall the software and install it again using the original link you received in the email. It will preserve the current activation and loaded site.